the inmates are running the asylum - Recensione dipendente - Dipendente anonimo presso Lebara

1,0
10 ago 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

the customer service department is well run wit everyone focusing on customer satisfaction.....unfortunately they are the only positive thing about the place

Svantaggi

Having worked in the HR department for nearly 3 years i can confirm that the positive reviews are written by either the HR department or PA's to the senior management. This is without a doubt the most political and poorly run company i have ever worked for. If you know the right people in the right places you'll be OK, otherwise you'd better do things exactly the way they've always been done or you won't be popular. There is no room for innovation and whilst the CEO is an inspiring guy to listen to, everyone below him is stifled and simply tows the line, fearful of what will happen if they don't. The Senior HR Team don't look after the needs of the staff, rather the needs of senior management and what is best for them.....though they are very good at covering this up.

avatar
Risposta di Lebara
10y
We love our customer service department too! They have won us accolades and are a great team filled with energy and positivity.We regret that after 3 yearsyou have left unhappy. As the organisation evolves and grows, whilst still trying to retain what we’re great at, we look to all levels of management and ,staff (longer serving and new) to impact culture positively and we continue to review, improve and make progress in all aspects of Lebara. Don’t hesitate to contact us on email Careers@lebara.com to discuss more.

Esplora altre recensioni su Lebara

5,0
22 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance is good

Svantaggi

Got a boo-boo in the kitchen

3,0
24 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

award winning comany supporting the migratnet a home away from home connecting your loved one

Svantaggi

grew fast did not look after the customer service base who made them who they are

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