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      Lufthansa InTouch

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      Recensioni su Lufthansa InTouch

      mangelhaft - Recensione dipendente - Backoffice Mitarbeiter presso Lufthansa InTouch

      1,0
      6 mar 2019
      Backoffice mitarbeiter
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      aktuell fällt mir leider nichts ein, bis auf die Flugvergünstigung

      Svantaggi

      - Bezahlung ist für Mitarbeiter mit relevanter Ausbildung exorbitant unterdurchschnittlich - inkompetenz wird vor allem bei Führungskräften sehr deutschlich (fachlich kein Knowhow) - Kritik/Anmerkungen werden ignoriert - keine Wertschätzung - keine Anerkennung - extrem unzufriedene Mitarbeiter die das auch zu jeder Gelegenheit kommunizieren

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      Risposta di Lufthansa InTouch
      7y
      Thank you for your feedback. We value every opinion and we believe that every perspective has something enriching. We are sorry to hear your general evaluation of the company; we work in a very competitive environment and we do our best to improve the conditions in Berlin at any given opportunity. We wish we could have discussed your feedback with you while you were still with us. Thank you for the time you spent with us and thank you for being in touch!

      Esplora altre recensioni su Lufthansa InTouch

      1,0
      1 giu 2026
      Customer service consultant
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      * Relocation package. * 2.5 months of paid accommodation. * Issue in the accommodation was resolved within 3–4 days.

      Svantaggi

      *Promised support after onboarding, but little support in practice. *Thrown into difficult customer calls after only 4 weeks of training. *Constant complaints from angry and impatient passengers. *Extremely complex and outdated systems. *Continuous call monitoring and performance evaluations. *Very strict break policies. *Unpaid time spent logging into work systems. *Frequently changing shifts (morning, afternoon, evening). *High stress and burnout risk. *Poor work-life balance.

      3,0
      3 giu 2026
      Customer service consultant
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good starting background point for an airline industry

      Svantaggi

      Low rate of retention for tenured employees

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      Ricerche correlate: Offerte di lavoro di Lufthansa InTouch | Stipendi di Lufthansa InTouch | Benefit di Lufthansa InTouch | Colloqui di Lufthansa InTouch
      Recensioni su Lufthansa InTouchRecensioni per Backoffice Mitarbeiter presso Lufthansa InTouchRecensione su Lufthansa InTouch