Vantaggi
The technical support team maintains a great balance of having fun while achieving results. Besides having awesome coworkers, other perks include getting to use both problem solving skills and technical skills to address and fix a very large variety of customer concerns, getting to interact with a diverse customer base, and having access to other typical benefits such as a fully stocked kitchen, catered lunches every Friday, and a nice gym.
Svantaggi
You're expected to work at least 20 hours every week, which can sometimes be difficult to manage alongside a heavy workload at school. It sometimes seemed like management expected this part-time job to be at least as important, if not more important, than your studies.