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Too much turnover at the top. - Recensione dipendente - Marketing presso NTN Buzztime

2,0
30 gen 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great location - Carlsbad, CA! Great people (most of them) - Made some amazing friends along the way and I would not trade that for the world. Fun perks (ping pong, beer, BBQs) - They are trying to make a nice atmosphere for employees.

Svantaggi

TONS of turnover - I was there for 6 years and had 4 CEOs and 16 bosses (literally). Too many silos - Every department is doing their own thing, and they don't work together properly. Poor communication - You have to seek information from people, it is not freely given when it should be. Not enough staff - As management gets rid of old employees the tasks are piled onto existing employees and new people are not hired. I absorbed jobs from 4 other people during the 6 years and was rarely able to pass those tasks on to others. I was always under water and never had time to focus on what mattered. I was just bailing water out of the boat. They do not promote from within - I worked extremely hard and was only promoted once about a year after I was first hired. New management keeps being hired from the outside and work horses remain work horses. Every time I applied for a position above me I was told that the board wanted to hire from outside the company. This does horrible things for moral. Every time I got a new boss I actually felt I was moving backwards in my career. Moral is low - employees don't feel appreciated, or like their work matters. Company is trying to be too many things - They need to focus on one thing and being really great at that one thing. Instead they keep trying to come out with new things and nothing is done well. They don't listen to the people who have been at the company for a long time. They always want advice from someone new. So they spend a bunch of money on a consultant to hear something that an employee said years prior. This happened several times over the last few years.

Esplora altre recensioni su NTN Buzztime

5,0
11 apr 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Loved this job, wish it was still available

Svantaggi

Company let go of most of their staff

2,0
2 apr 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great product that is easy to sell and can be very profitable to the bar or restaurant both independents and national brands (BWW, Black Angus). They are finally investing in technology and by this time next year will be marketable to many industries and will be more attractive to restaurant and bar prospects by producing the new playmakers that are tablets with android apps.

Svantaggi

Buzztime, equipment and trivia same as it was 25 years ago. Huge employee turnover including senior management, sales and account executives. Buzztime is not financially stable and in desperate need to increase sales and revenue, while working hard to increase sales, SAE and AE employees are faced with a 35% pay decrease in 2012 by means of the new comp plan. Company has stopped contributing to 401K; has put off pay raises usually given at annual review; moved to a commission "calculator", in 2011 commission was paid at 16% total contract value, with the commission calculator avg is 4% total contract value; also restructured retention bonus, in 2011 it was based off the number of site you successfully retained and could be upwards of 5k per quarter, in 2012 they are basing bonuses on revenue retention .. problem other departments give credits and free weeks, for example the renewal team gave multiple sites free weeks which effects my revenue and is resulting in a loose of nearly 2k on retention ... other people control your retention bonus!

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