Nuix can't quite get there.. - Recensione dipendente - Dipendente anonimo presso Nuix

Very inefficient and frustrating pre-sales process. It's extremely hard to get a demo scheduled without multiple discovery calls requested by the pre-sales team...customers lose interest. Virtually no onboarding. Clawbacks on commissions. Leadership and the company seem to care more about getting every penny of out of the customer than doing what's right for the customer. It's a sticky software which usually forces the customer stay but customers are always upset over service, customer service and price. Products get launched before ready and then change in 2 months and no communication is put out on changes, whether its GTM, configuration, pricing or function(losing or gaining). Can't say I've really enjoyed any time at Nuix, every day is frustrating.