20 feb 2024
Risposta di Octopus Energy
2yHello,
Thank you for your candid feedback. I'm really sorry that you've left Octopus with such a bad impression. I am really proud of the open feedback culture that we've been creating in Leicester although it sounds like your experience hasn't lived up to that.
We've done a lot of work to create ways for teams to feedback (inc anonymously) to any of the managers in the site regardless of position. I'm sorry that this hasn't allowed you to come forward and feel heard.
Although you are no longer with us, I would love the chance to speak to you about your time with us and hear more about your experience. It sounds like your views might be shared with others in the team so I would like the chance to put things right but also hope that talking through this might be useful for you also.
My contact details are below if you felt comfortable reaching out and we can keep this on a confidential basis if that helps reassure you.
Kind regards
Matt Pearson
Head of Operations
matt.pearson@octoenergy.com