23 set 2024
Risposta di Octopus Energy
1yHello, thank you for taking the time to share your experience and provide feedback. I can see from your post that you're no longer working with us, so we’re sorry that your time at Octopus wasn’t what you expected.
Solar, like many areas within Octopus, is growing rapidly. We understand this pace of change and development whilst exciting to many, can also create uncertainty for others, which based on your comments had impacted you negatively, and for this we’re sorry. We’ll absolutely take your feedback onboard and look to understand how we can support everyone throughout these times of change.
Our target driven, fast paced environment definitely isn’t for everyone and we’re saddened to hear you felt our leaders weren’t close enough to the operation. Our team and customers are always our priorities.
I wish you all the best in your future endeavours and thank you for your time and effort when you were with us.
Emily Hall,
Head of Engagement