Overwhelming - Recensione dipendente - Dipendente anonimo presso Oculus Health

Manager, Growth, Fellow employees, friendly customers

Benefits, travel, Health insurance, startup, distance

You can work from home sometimes

- CEO decided to randomly move to Dallas and then asked out of state employee's to move there. - Management is a mess. The company hire's unqualified candidates that do not know how to manage or direct a team effectively. - Department heads are always pointing fingers and not taking responsibility. The blame is always put on their team or certain individuals. - CEO has a short temper and threatens to fire people every day. - No growth/opportunity - You have to fight for your bonuses, even though you sign a contract to get them quarterly. - Account Managers are required to pay for all travel arrangements and are expected to leave at a moments notice and it takes weeks to get reimbursed (thanks to the Finance departments inability to perform their job functions). - You are hired for one job but will be doing everyone else's job because there is a lack of follow through and responsibility. - The pay is poor - Work hours are extremely long. most nights employee's work until 10 pm and are answering emails as early as 7 am. - Practices are constantly canceling their contracts with Oculus because the company is unable to provide the services they promise. - It is now considered a call center (I don't know why) - There are mass hirings and firings. There is an extremely high turnover rate. - The company has issues with care managers writing false call notes and not calling their patients. - Practices are always calling in to complain about billing and how it is always incorrect (incorrect fees, billable patients, etc). Those are just SOME of the issues. It gets worse....