PEX

3,0

18 ott 2018

Dipendente anonimo

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

In my brief time working for PEX there was a lot of good and some bad. The people in my department (Sales) were amazing to work with on a daily basis. As a company, lunch was provided once a week on Thursday which gave everyone a chance to mingle with other departments. It gave you insight and perspective of things going on internally for the service. The bi-monthly happy hours were a lot of fun and gave us a chance to learn about our colleagues on a personal level. The service we sold was great but could use better features that were requested by sales repeatedly to get built. My VP of sales was one of the best I've had, and is a true leader. He was approachable, coached me when I needed it, and made the day to day exciting to be at PEX. He truly believed in the sales team and fought for us to succeed.

Svantaggi

Our teams success was stunted, however, by the company’s CGO. The CGO fails to make quick decisions that turn into a drawn-out process to where deadlines are missed for producing client requested information. It also became very evident, not to pay attention to general product deadlines provided because they were just going to be pushed out with no real consequences, it becomes uncomfortable making empty promises on a daily basis when there such a lack of accountability in other departments that continue to push out deadlines or ignore them all together . Then there were pay cuts that resulted in decreased team morale. Still the CGO increased sales quotas and KPIs to truly arguably unattainable levels, while handcuffing the commission structure. If PEX wants to survive they need to replace the CGO or devise an ACTUAL plan for attainable growth via committee. PEX also failed to hire from within for major managerial roles outside of sales. For those stepping into those roles, they are far behind the learning curve and tend to have no leadership ability which resulted in the sales process slowing down. I do want to also point out that I visited the HR office on numerous occasions only to be turned away. This led to extreme frustration. Overall the company has a lot of potential but the lack of leadership and action outside of the sales department was very concerning which ultimately led to me leaving PEX. This is certainly not a personal grudge, just an honest opinion regarding the future success of the company and I want people to understand the thought and time put into this review as well as the effort put forth on a daily basis during my time with PEX.

Risposta di PEX

Thank you for taking the time to provide your feedback. We value any and all comments because it helps us understand how to learn and be a better organization. We communicate and urge PEXers to take advantage of our open door policy at all levels of the company to communicate with HR and all members of the executive team. It is encouraging when that happens so we can continue to improve the experiences our team members have at PEX. Regrettably the concerns written in this review were not communicated during employment. Had they been, the management team would have taken them seriously and would have worked to understand all the details in an objective two-way dialog. We are always working on improving our company culture. However it is difficult for us to know what is being felt or experienced if issues are not voiced. Additionally, PEX employees have never experienced pay cuts as we always provide competitive compensation that is complemented with comprehensive benefits. In this case, it appears you had a bad experience - for that we apologize. It is a rare case and we wish nothing but the best in your future endeavors.

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