Best job in years - Recensione dipendente - Bill Associate presso Paradigm

I never worked for a company so focused on employee satisfaction. There is always manager meetings and people surveys for employees feedback to gauge satisfaction and what can be done better and what we are doing well. This is the investment they make to their clients. Happy employee provide better service.

It’s hard to think of anything. Paradigm offers competitive benefits paid holidays and wages. If I had a gripe it would be their extensive IT security limitations.

Hybrid model, some remote days

- flexibility is not that apparent-the demand of cases and workload do not allow flexibility - driving beyond what was initially discussed and beyond region hired for. - unrealistic expectations from seniors - Case managers albeit autonomous, are expected to find own coverages with minimal help, taking PTO is exhausting and painful , curated in a way that discourages case managers to take PTO. Even on PTO - you cannot be fully away from reports and emails. - unclear goals, despite high quality documentation, meeting deadlines, moving cases forward - unclear warnings and placed on improvement plans that do no good - audit and metrics are only about case per hour per week