Vantaggi
Pleio cares about the GoodStart Mentors and they always put family first. The admin team does a great job of helping you discover your resources and how to use them. They will not just hand you answers and a paycheck, you actually have to put the effort in but it's an addictive job. You'll be actually helping people who need help and most patients appreciate the services provided. Of course, just like real life, there are some patients that will not appreciate the service or the phone calls but those are outnumbered greatly. This company also promotes from within whenever possible which helps when you need coaching, you'll always end up talking to someone who has been there and made the same mistakes.
Svantaggi
The QA department is very tight and will "ding" you for most anything, the standards sometimes feel almost too high to reach which can get frustrating. With that said, because you are working with patients taking medications this is somewhat understandable as all AE's must be reported by law.