Management only care about themselves, they will make sure everyone is over loaded with work and then continue on gossiping in their offices. The owner seems to have no clue his is happening or she knows and doesn't care how they treat her employees.
Most of the staff also sit around and gossip making every new person feel unwelcome.
The training is a joke and you should never get comfortable doing the job you were hired for because you will be tossed around like a hacky sack.
The turn over rate is unbearable and creates fear among the employees of being fired for any reason. (The owner is not afraid to fire someone in front of the entire office)