Cultish and toxic company culture - Recensione dipendente - Customer Relations presso ReQtest

The product is established and favored by its customers.

I was optimistic at first when I joined Reqtest. However, it quickly became clear that the company might have one of the most incompetent C-level management teams within the tech/SaaS industry. Commercial leadership is nothing but a glorified "CSM", doesn't know anything about sales, and only have their title for being with the company for nearly a decade. Time is spent micromanaging employees and using overly complex language/words to appear knowledgeable and capable. This person is ironically in charge of "new business" but lacks the ability to conduct outbound sales, even book meetings which I personally found ridiculous. Instead, these responsibilities are outsourced, seemingly to avoid both responsibility and accountability. Marketing leadership is the definition of a “passenger” within the organization and only holds their title by people-pleasing upper management rather than delivering measurable results. Their focus seemed more centered towards gaining "attention" and "validation" instead of executing meaningful marketing initiatives. Lead conversion rates are poor, and marketing's overall ability to support sales efforts are mediocre at best. I found it remarkable that these individuals have remained in their positions for years despite never achieving or delivering results, and consistently failing to meet annual targets and expectations. This says a lot about the organization's poor "governance" and I'm happy I left as early as I did, since these are the last individuals you want to work for. I would not recommend Reqtest to anyone considering the management team's lack of competence, and the fact that the solution doesn't have a future in the era of AI agents.

The product is still somewhat useful despite being challenged by AI agents.

CEO and his lapdog "commercial leadership" are the worst and most ill-suited management I've ever worked for in my entire career. They have zero track record, operate with complete delusion, and haven't achieved any significant revenue growth over the past decade (despite having windows of opportunity to scale). The results for the last two years are pathetic and I'm surprised they still have their jobs intact. Feel sorry for marketing leadership who has been groomed and brainwashed into submission by these charlatans, and other employees who have wasted years for breadcrumbs in return. Advice for job seekers: The entire SaaS industry is in decline and many companies (including Reqtest) have already reached the end of their growth cycle. It will only go downhill from here, so don't waste your time and avoid this sinking ship/toxic workplace at all costs.