Ladies and Gentleman SERVING - Recensione dipendente - Guest Services presso Ritz-Carlton

4,0
5 giu 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most time off requests approved, great hotel discounts, decent pay compared to other hotels, looks good on paper, good for experience.

Svantaggi

Management is lazy and work long hours slacking off for sympathy , lack of discipline, lack of respect between departments, flex shifts, most holidays, guests are horrible, typical Marriott atmosphere where the worst a guest complains/treats an employee the more they get. With as much revenue this brand of hotel makes you would think the employees would benefit. Instead The Ritz-Carlton minimizes staff and cuts supplies.

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5,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- good environment - good service charge

Svantaggi

they change managers so quick

1,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hotel Benefits would convenient at times

Svantaggi

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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