Great company - Recensione dipendente - Customer Success Manager presso Rockstar Coders

It is overall a good place to work. It depends on the client you are working for.

There is not a clear organization chart of the company.

1. Fair Compensation – Competitive rates and timely payments. 2. Quality Clients – Engaging and professional clients. 3. Structured Hiring Process – Well-defined selection and onboarding process. 4. Challenging & Interesting Projects – Opportunities to work on diverse and stimulating tasks.

1. Lack of Technical Leadership – Developers lack proper guidance and mentorship. 2. Reactive Project Management – Project managers only get involved when issues arise, with little proactive client follow-up. 3. Responsibility Shift – Full-time employees delegate client follow-ups to part-timers instead of handling them as expected. 4. Disregard for Part-Time Agreements – Despite initial agreements, full-timers and PMs expect part-timers to be available outside their agreed work hours (e.g., requesting work in the morning and afternoon when nights were agreed upon). 5. Poor Communication – Employees are not informed about contract endings and only realize it when access to company resources (e.g., email) is revoked.