Vantaggi
Some of the best people you will meet. Really kind, creative, hardworking and pleasant people who actually care and want to make things better. Halloween is the best big event, where everyone goes all out to dress up and create themed workspaces. Obviously, cruise perks (though stand-by requests are harder to get on nowadays) like new-ship shakedown cruises and the once-in-a-lifetime Familiarization cruise. They also have good perks at the Port Miami offices: 50% off Starbucks and cafeteria, dental/vision/masseuse/chiropractor/doctor on site.
Svantaggi
Terrible and/or non-existent processes and documentation. For such a big company, a lot of it is held together by really piecemeal or archaic systems (or just plain tape & Excel). We should be a lot more efficient and organized, but everything is a late-minute emergency. Leadership makes decisions without questioning if its even possible to track whatever arbitrary target they’ve set. And to top it all off — the headquarters is at the Port of Miami. Traffic gets worse by the day, cost of living gets worse by the hour. Yet, they’ve doubled down on in-office work recently, for absolutely no reason. Some teams (like some sales and IT) were privileged to have 3 days in, 2 days remote (everyone else had 4/1). However, everyone had flexibility to do what they needed. I saw people getting in around 6/7am to leave at 2/3pm very often. Now, they’ve mandated that everyone must return full 4/1 and from 9am-5pm. The order came down from managers to employees; they made sure there was no written announcements or communication. Leadership has completely avoided talking about it at all, despite everyone being tense and bitter about it. We’re a multinational company whose next closest population size is based out of the PHILIPPINES, 12-13hrs away. We have ships all around the world and so many partners in Europe as well. All they’ve managed to do with this hours mandate is frustrate everyone who has to work with international teams, let alone all the ones now newly suffering high peak traffic. Meanwhile, the CEO and CFO can be seen leaving the office early pretty much daily. It feels like leadership is seeing how much they can push before people leave, and then not believing anyone will. But of course, no one will leave until after bonuses in February. The company culture has taken a huge step backwards regarding trust, autonomy, and loyalty. All the Employee Resource Groups have fallen apart even though some keep the title of ERG leader to make themselves look good. It doesn’t feel like senior leaders have as much commitment to anything as they do to the bottom line. Shortsighted.