Work for a year then leave...fast - Recensione dipendente - Support Engineer presso SAP

1,0
20 gen 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good paid internships, which would be a decent experience as a first job after college. Some great people working there.

Svantaggi

SAP have saved millions in taxes through their Irish site and working there it definitely feels like that's the sole purpose of the location. The Irish in terms of training, salary, benefits and opportunities for career progression are treated shockingly poorly in comparison to employees in the German and other locations. Progression is based on KPIs which are now completely subjective and "behavior based". This allows management avoid giving progressions where they are deserved thus keeping pay rises to a minimum. Pay in general is low, base pay extremely low. Middle management in some departments are either completely incompetent or are just there ticking the boxes. There's an odd situation where a large number of people (with the same job descriptions and similar skill sets) are without reasonable amounts of work to do are bored and unmotivated, with days spent online or sitting around the canteen, while others are under extreme pressure due either to workload or lack of training in an area they may be staffed to go onsite with a customer for. Flexitime, which was originally sold as a benefit during the time of the job offer, does not include onsite days, weekends, early and late shifts to cover US timezones which can be up until midnight, these shifts are all mandatory for the majority of teams. Fuel cards which were originally promised as a benefit during the job offer have been removed for newer staff, phased out for others who already have them. Training is virtually zero. On the job training is all well and good in their but sending people onsite as consultants who are "specialists" in an area they have no knowledge of and given no time to prepare for is completely unprofessional. You can be asked to give training in an area you've never received training in yourself with little notice. Morale among some teams is at rock bottom.

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5,0
7 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company when I joined 21 years ago, and awesome management.

Svantaggi

After moving to the West region and after having two great managers, it went downhill. All the management in West only cares about individuals who are yes folks.

4,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Svantaggi

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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