Worst job I have ever worked in my life - Recensione dipendente - Call Centre Agent presso Shared Services Connected

Useless, inept management who get wound up when it becomes apparent how little they know. Zero training when dealing with something as imperative as government workers PAY. Clearly SSCL and the government have zero respect for the fact that normal people have to pay bills to survive as SSCL refuses to act on late pay and underpayment for their clients who call up AND THEIR OWN STAFF. I was paid late several times for things that were THEIR mistake and the attitude was ‘tough luck’. I was sacked for daring to be ill which plunged me into debt. I spoke to clients on the phone who worked for the DWP who cried to me on the phone because they hadn’t been paid and we couldn’t tell them when they would be paid and SSCL couldn’t care less. The government ought to be ashamed as by continuing to outsource this they are approving of it