Highs and Lows - Recensione dipendente - Relationship Manager presso SmartBiz

2,0
31 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fantastic group of people who are incredibly close and welcoming to new employees. The stress of being a relationship manager strengthens the bonds and friendships within the company. It is always nice to know you are not the only one under pressure - All RM's are on the same boat.

Svantaggi

It's a pity that a small sub-sector of upper management can bring about such unease and unhappiness among employees. This has a large affect on the turnover of employees within the company. Transparency isn't as strong as it should be between the levels within the company.

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5,0
4 nov 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great employees, leadership that cares, and mixes technology with function

Svantaggi

acquisition and realignment took time

1,0
23 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Some talented individual contributors and middle managers who genuinely care about small businesses - Flexible hybrid work policy and solid benefits - Opportunities to work in "fintech" - if you can handle the constant chaos

Svantaggi

- Leadership instability and financial mismanagement resulted in 4 rounds of layoffs in 2 years - Technology is far behind modern fintech standards, with minimal automation in place - Reputation problems with the partner and broker community directly hurt deal flow and caused missed targets - Morale is low due to ongoing fear of additional layoffs tied to missed quarterly targets - Below-market pay with no raises for years, first blamed on becoming a bank, now deferred indefinitely until profitability

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