Vantaggi
I've joined Smartly in their newly opened Sydney office in a capacity of anSenior Customer Success Manager. The interview process is intense, but it very much gives you a glimpse of what your day-to-day will look like. Learning fast is at the core of everything we do. The industry is evolving so much - we all have to be comfortable with uncertainty and doing our best with the information/tools we have. Smartly has the best corporate culture - we truly live by our values, and we don't compromise on culture fit when we hire new team members. Due to such hard scanning process, we all end up working with some of the smartest and most ambitious people in the industry. The job itself offers many opportunities to learn and drive impact beyond your core responsibilities. We all belong to cross-functional global teams working on side projects to improve the way we do things - something that I find very rewarding.
Svantaggi
The tool is growing in complexity, and there's constant pressure to stay ahead of the curve. Rapid headcount growth means that you don't know many of your colleagues and internal communication can become fragmented.