Poor leadership, terrible (nonexistent) training. - Recensione dipendente - Account Administrator presso Spraggins

The Account Administration department lacked leadership and proper training. You're thrown into the mix and expected to know how to deal with certain construction lingo or how to fix issues that someone that doesn't have the proper training or understanding of this world would get lost in. You don't get your own computer tower, you work off of a server of sorts that runs incredibly slow which makes your job incredibly difficult. Employee retention seems to be incredibly low and so is morale; everyone here seems miserable. I shadowed a person who was only 2-3 months in this role and felt that the company didn't really care about my success because I was expected to learn this job from a person that was still learning/not very good at his job. There really doesn't seem to be clear cut training program here.