No Work/Life Balance - Recensione dipendente - Dipendente anonimo presso Superdrug

In retail it is generally accepted that you work extra hours without getting paid, cashing up and cleaning, in early to get the tills and store ready etc. In Superdrug the expectation is that you will work extra hours without getting paid, to do promotions, cover sickness, cover other stores, as well as cashing up, in early etc. Expect to work 50+ hours a week. If you discuss this with senior management, you are told that you're not working the staff hours budget correctly, (even though this happens in all stores). Audit KPIs are changed all the time and if you think you have finally got a handle on it, at the next audit you find that the goalposts have moved and you are close to or failed the Audit. The only way to get round this is to go into the shop early (unpaid) and ensure all your paperwork is correct and change anything incorrect ie fudging the figures. Even though you are told you are not allowed to be in the shop yourself for security reasons ie theft. You can't win. Promotions are a nightmare. You get sent so much POS, you end up throwing most of it away before even displaying it, as there isn't a correct database for how much POS each store needs, so you get sent more than you require and the POS that you do need doesn't arrive. You have to check it all off, even the stuff you don't need. Mystery shops:, due to the lack of staff on the shopfloor, it's a struggle getting a high score on the Mystery Shop. Lack of staff, more staff on the floor, more sales.