If you want a nervous breakdown, work here! - Recensione dipendente - Administrative Assistant presso TELUS

1,0
28 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hybrid - Work-from-home options are nice, but they are pushing teams to work back in the office.

Svantaggi

ZERO job security. Poor transparency from the top down. Unrealistic duties, expectations, and timelines. There’s always the pressure of 'do more with less.' The executive team, along with VPs and directors, frequently hold lower-level management personally accountable for their poor decisions, mergers, and policies that are outside of their control. Additionally, despite consistently meeting KPIs and excelling at projects, bonuses are often reduced below the company average or, in some cases, not paid at all. Employees who need to go on medical leave often face pressure to return to work before they’re fully ready. Even if a doctor recommends a gradual return, there is an expectation to perform a full day’s workload in half the time, and sometimes even more. This creates additional stress and can undermine recovery, as employees are not given the time or accommodations they need to fully recover. Exiting team members often encounter difficulties receiving their proper payouts, including share payouts, which are sometimes not sent in accordance with agreements. Pay scale is on the lower end. As for job advancement, unless you are a sociopath and have narcissistic tendencies, you won’t go anywhere. If you still think you want to work here, don't. It's not worth your dedication and investment.

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5,0
25 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility of hours and freedom of location.

Svantaggi

Pay is not high, and not enough tasks available at times.

2,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Svantaggi

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

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