Vantaggi
The technology for the data warehousing is some of the best in the market. They have been a Gartner leader for many years.
Svantaggi
Pretty much everything else. The senior management is what has been left over from NCR. They have nothing original to add and the sense I had was that they were coasting to retirement. There has been nothing innovative about the company in 10-15 years. The sales teams are so bloated that they send 10 people to every meeting and no one can make a decision. HR is clearly there for the senior managers and not the employees. The Board of Directors really need an update and someone who actually has seen an App or can log onto their computer without their grandchild or assistant doing it. The only people that have added to their teams is sales and R&D. Of course, sales has been adding at such a dramatic amount, it is a wonder that the company has any cash left. Which, by the way, watch their SEC filings. It will not be good for a while and they have depleted their cash by buying companies that don't fit (Aprimo being the biggest and most expensive of those). Also, anyone seen a change in upper management after that disaster? Nope.