Decent pay, poor culture. - Recensione dipendente - Sales Associate presso Trek Bicycle

3,0
24 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Good base salary compared to other bike stores. - Staff discounts are decent if you are full time.

Svantaggi

- No commission on sales means you have no potential for higher earnings regardless of how much you add to sales and store profits. - Virtually no training provided even if you are promoted to different roles. Have witnessed people with some technical ability but no experience as a mechanic being thrown into the role alone with no training or support. - Staff discounts are disappointing for casuals. -Most stores are quite understaffed compared to other bike stores. - Virtually no company budget exists for team social activities or even staff/team incentives and rewards for performance means there is poor morale and very dry work culture. - Company is reluctant to offer salary increases even after staff gain years of experience and take on more responsibilities.

Esplora altre recensioni su Trek Bicycle

5,0
8 feb 2026
Stagista anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work culture and environment

Svantaggi

A little disorganised workflow for someone new to understand

1,0
1 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people you work with are awesome. If you don't make some lifelong friends here, you're probably doing something wrong.

Svantaggi

A few years ago, there was a change at TREK. It didn't happen quickly, but the culture started to change as the industry started to return to pre-covid business. Many of the people that helped shape TREK's amazing culture started to leave. Those that stayed endure brutal layoffs and report to people that now exist in their positions only for their own self-interest. You have to understand that TREK was not a company that many people used to leave. The direction of the company feels uncertain. Leadership seems to care little about retaining long term employees. They have let so many people go in different fields that a lot of day-to-day operations seem to slow down. Purchasing customers also led to a major shift in how the company runs today. It's much less calculated, and directional changes in how the company operates seem to happen with no notice and with poor planning. TREK will eventually find it's path forward, but it's doing so at a steep cost - the loss of dedicated and loyal employees that were there for the mission and future of the company. They brought integrity, (real) brutal honesty and vision for what the company could be. The only thing keeping TREK in it's market leading position today is simply how poorly the rest of the cycling industry is doing right now.

11
Vedi recensioni per: Utile|Valutazione|Data|Tutto