It used to be nice - Recensione dipendente - Customer Service Representative presso Trend Micro Inc.

1,0
22 mar 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

All high level managers are nice, there is many opp to improve your self. Good salary and benefits, good locations

Svantaggi

They don't know how to keep experienced people in that company anymore. Since structure has been changed, all people who has good communication with their managers became a team leader or manager. Doesn't matter they have skill to manage people or not. This teamleads doesn't want to escalete any issues to their managers, that is why they keep getting promotions. Instead of keeping team happy they prefer to keep their own managers happy. They prefer to work people who can be controled easly instead of who knows the bussiness. 5 in 10 new hires are mistake, even personality is not matching with the title. Managers doesn't share any info unless you learned from somewhere else and ask to them. They keep apologising but not create any solution.

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5,0
25 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture and room for growth

Svantaggi

New initiatives can feel very scattered.

2,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Incredibly talented colleagues Fast-paced with endless opportunities to learn up and coming technologies

Svantaggi

Extremely cliquey. Inexperienced director level managers. Lack of clear guidance from leadership on company goals/priorities. Non-existent onboarding. No defined personal KPIs or 3-6-12 month in-role wins/expectations. Messy. Just plain messy.

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