Pros: Great Culture & work systems | Cons: Night Shift Challenges - Recensione dipendente - Tier-2 Technical Support Engineer presso TrueNAS

5,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Input and communication channel with fellow Engineers, higher tier people such as Managers, R&D is open, straightforward and efficient. Engaging team, workplace systems and or tool that actually work. Soft privileges such as hmo, well equipped pantry, a good office environment and consideration for work from home once(or twice) a week during 2026 commuting crisis (gas prices due to middle east war) are very much appreciated.

Svantaggi

Since the business mainly serves north america and european customers and requires 'follow-the-sun' operations, I'm now on the night shift. This is my first time working mostly at night. I've done occasional after-hours work before, but never a permanent night routine. Much respect to the BPO veterans who came before me—this work is hard and truly challenging.

Esplora altre recensioni su TrueNAS

5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company. Well organized with a clear vision.

Svantaggi

I cannot think of any cons.

2,0
1 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits package, hybrid work arrangement, and genuine scheduling flexibility day-to-day. The breakroom and physical work environment are well-maintained and comfortable. The work itself is genuinely interesting; if you care about open source storage infrastructure, you will find the problems meaningful. The people on the ground are a real highlight: collaborative, knowledgeable, and easy to work with.

Svantaggi

Onboarding is largely unstructured. Expect to figure things out yourself and hope the right people are willing to answer questions. Your early trajectory depends heavily on who you happen to sit near. Performance reviews feel sporadic and lack meaningful substance, and promotion paths are equally opaque. It is difficult to gauge where you stand or what advancement actually looks like. Management rarely provides concrete goals for features or tasks, and the company roadmap often feels undefined or subject to change without much communication. Leadership can feel disconnected from the realities of day-to-day engineering work. Remote employees outside of California should be prepared to work into their midday hours regularly, as meetings are often scheduled without consideration for non-Pacific time zones. The layoffs were handled abruptly and with little transparency. Given the unclear direction the company had been operating under, it was not entirely surprising, but the execution could have been handled better. Lastly a heavy and abrupt push toward AI integration created confusion around product direction and left many existing features and customer commitments feeling deprioritized

avatar
Risposta di TrueNAS
3w
Thank you for sharing such a detailed and balanced review of your experience with us. We are pleased to hear you enjoyed the collaborative culture, the interesting nature of our open source work, and our flexible hybrid environment. We truly appreciate your candid feedback regarding our onboarding process, career progression transparency, and the challenges faced by our distributed teams. Your insights into our communication during leadership shifts and product pivots are invaluable as we work to improve our internal processes and strategic alignment. We are actively focusing on these areas to ensure a more structured and supportive experience for all our employees. Thank you for your contributions to the team and for helping us identify these critical areas for growth.
Vedi recensioni per: Utile|Valutazione|Data|Tutto