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UPS Supply Chain Solutions

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Glad I got out - Recensione dipendente - Customs Representative presso UPS Supply Chain Solutions

1,0
19 ott 2009
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Exactly what previous person said, if you're a full-time student this job is great. Allows flexible hours since they pay you hourly wages not salary.

Svantaggi

Everything. Management sees you as a working drone. Always looking to increase productivity but they never provide a substantial plan. "This month we need to produce 20 files per day as opposed to the 5 per day currently produced". But they never actually tell you how workers should make their productivity go from 100% to 400%. There's only so much one person can do in one day. Especially when you don't want to pay them over time. They never address any strategies to reach their goal. Pay is horrible. And when they make an error in pay (very frequently) you have to put up quite a fight to get your money back. I was being paid at one job level lower than what I held for about 3 years until I found out. When I finally pointed it out to them they made it seem like they were doing me a favour to pay at the level they should have been paying me at 3 years earlier. Not to mention they didn't add on all the 2% increases I had gained over the years. Another time they forgot to pay out my accumulated vacation pay for the whole year. When I took it to HR they finally paid me... but somehow paid me short. Any advancement is somehow considered a lateral move. They're willing to give you larger accounts to be responsible for with a higher workload and stress levels but somehow it's not warranted even a 5 cent increase.... how does it make sense? All in all, work here only if you're desperate.

Esplora altre recensioni su UPS Supply Chain Solutions

5,0
17 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

pay is okay, people are nice

Svantaggi

nothing I would say is a con

2,0
16 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The work itself is straightforward once you learn customs regulations. Easy to remain compliant if you follow procedures. Large, well-known company name on your résumé. Healthcare

Svantaggi

Heavy micromanagement; productivity is tracked by EPIC active status, not actual output. You can process significantly more shipments than peers, but if you do it efficiently and faster, you are penalized with more work and no additional compensation. Raises are minimal (approximately $0.20–$0.30 per year), even for strong performers. No transparency around performance evaluations or advancement. Toxic culture where favoritism is evident—employees are rewarded for “kissing up” rather than performance. Leadership promotes people similar to themselves and blocks others from advancing. Supervisor will not answer questions independently and defers everything to the Lead. The Lead lacks clear written communication, which creates confusion and rework. Management does not reflect the customer base—most customers are Spanish-speaking, yet leadership lacks Spanish proficiency. Employees feel bullied rather than supported.

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