Toxic - Recensione dipendente - Customer Service Representative presso VGW

1,0
12 mag 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- flex hours - work from home - some genuinely good people scattered within the company - if you don't have lot of experience, they hire anyone so it's an ok place to start

Svantaggi

- Lack of professionalism - Lack of management - Lack of transparency - Slow promotions, raises, and bonuses if any at all - Limited growth - Turn over rate is bad because they hire anyone even without any slight experience - Toxic environment - Gaslighting and manipulation - Underpaid - They call it just customer service rep to underpay their employees, but this is really a retention specialist role - Inconsistency - Lack of sensitivity - Cute benefits such as yoga or extra $$ for your home office, these kinds of perks are non-existent here - The positive energy that is exuded here is used to cover up the bad aspects of the company

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5,0
29 feb 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most leaders are open-minded. Remote work for most departments.

Svantaggi

Waiting for a permanent office space.

1
avatar
Risposta di VGW
1y
Thank you for taking the time to leave a review. We're dedicated to creating an environment where everyone can thrive and feedback like yours helps us to keep striving for excellence. We’re excited to continue supporting you on your journey with us!
3,0
27 lug 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1 Generous and brilliant founder 2 Emphasis on tech and innovation for growth 3 Industry behemoth 4 Customer Operations abreast with ambiguous legal regulations

Svantaggi

1 Inefficient internal support teams overstaffed with underqualified yet overpaid yet underperforming personnel 2 "People and Culture" a gross misnomer for the HR team. If not egregiously promulgating disregard for internal policies whenever personally convenient, incumbents of power, regardless of scope, habitually arbitrarily administer policies for personal gain 3 Persistent labor malpractices in some location

1
avatar
Risposta di VGW
9mo
Thank you so much for taking the time to leave a review. It’s great to hear such positive comments around our tech and innovation, founder and customer operations team. We take your feedback very seriously as we look for ways to continuously improve. We value your comments around certain areas we may need to focus on, such as our People and Culture function and support teams. If you’d like to share anything else with us, please reach out to talentacq@vgw.co.
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