Verastar - Honest review | Glassdoor.it
  1. "Honest review"

    StellaStellaStellaStellaStella
    • Equilibrio lavoro/vita privata
    • Cultura e valori
    • Opportunità di carriera
    • Stipendio e benefit
    • Dirigenti senior
    Ex dipendente - Advisor in Manchester City Centre, Inghilterra
    Non consiglia
    Prospettive negative
    Approvazione del CEO

    Ho lavorato presso Verastar (tempo pieno)

    Vantaggi

    other sales advisers are great to work with

    Svantaggi

    Management Backstabbing Military culture, cant speak about anything else

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    Verastar2019-03-19

    Risposta di Verastar

    April 9, 2019Human Resources Manager

    Thank you for taking the time to leave a review. We are pleased to hear you enjoyed working with your colleagues. We are however disappointed to hear of your negative experience with management. We are always looking at ways to improve for both current and existing staff. Therefore, we would like to look into the issues you have raised, if you could please provide further details to our HR Department (HR@verastar.co.uk) We would like to take this opportunity to thank you for your hard work and wish you every success in the future.

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  1. Utile (1)

    "Money hungry"

    StellaStellaStellaStellaStella
    • Equilibrio lavoro/vita privata
    • Cultura e valori
    • Opportunità di carriera
    • Stipendio e benefit
    • Dirigenti senior
    Ex dipendente - Account Manager 
    Non consiglia
    Prospettive negative
    Nessuna opinione sul CEO

    Ho lavorato presso Verastar (tempo pieno)

    Vantaggi

    No weekends, competitive salary, good benefits

    Svantaggi

    No customer service, cover up many internal errors which customers have to pay for.

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    Verastar2019-11-26

    Risposta di Verastar

    November 28, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. We are pleased to hear you found the working hours and benefits beneficial, however are sorry to hear if your feeling toward customer service. We would like to confirm our aim is to always provide the best level of Customer Service. We would like to take this opportunity to thank you for your service. Kind regards, Verastar

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  2. Utile (1)

    "Wouldn’t Recommend"

    StellaStellaStellaStellaStella
    • Equilibrio lavoro/vita privata
    • Cultura e valori
    • Opportunità di carriera
    • Stipendio e benefit
    • Dirigenti senior
    Ex dipendente - Customer Service Advisor in Hamilton, Scozia
    Non consiglia
    Prospettive negative
    Disapprovazione del CEO

    Ho lavorato presso Verastar per meno di un anno (tempo pieno)

    Vantaggi

    The people that work within the company.

    Svantaggi

    The company provides terrible services, with poor staff training which creates numerous issues constantly with customers accounts. The management do not care at all about the staff and just want to meet their targets. No one knows what they are doing which is just creating more issues for the company. They are stuck in the past with their systems and very backwards regarding issues.

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    Verastar2019-11-03

    Risposta di Verastar

    November 28, 2019Human Resources Manager

    Hi, Thank you for taking the time to leave a review. We are disappointed to hear of your negative experience as a Customer Service Representative, as we endeavour to ensure all our representatives have a positive experience when working at Verastar. We are always looking at way to improve for both current and existing staff. Therefore, we would like to look into the issues you have raised, if you could please provide further details to our HR Department (HR@verastar.co.uk) We would like to take this opportunity to thank you for your hard work and wish you every success in the future.

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