4,0
21 giu 2008
Dipendente attuale
Seattle, WA
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
The pay is great and the benefits.
Svantaggi
They want you to be a robot with extreme expectations. The computer systems are constantly having issues making it very hard to meet your stats or help the customer when everything you do is on the computer. Customers are irate due to we have no specialists anymore for ex Billing specialist, Orders specialis Tv specialist Phn specialist or Data specialist. Due to this the customer has to talk to several reps before someone finealy takes ownership of the call thus making the customer extremely irate.