AVOID - Recensione dipendente - Customer Advocate presso VoiceAbility

My experience with Vocieability was completely inconsistent to what you would expect from an Advocacy organisation. The management appear to be more focused on hitting targets, financially and contractually rather than providing the correct care for their Advocacy Partners. It was made perfectly clear from the beginning that their focus was quickly moving through service users and closing cases. The staff morale was low and there was a noticeable theme of bullying present. The role I accepted was completely different to what I was faced with during my induction and the pay was substantially less than advertised- nothing was explained accurately. Overpromised and underdelivered was a common theme observed in the first week. Chat amongst existing colleagues reflected an overwhelming workload and severe micromanagement from the senior leaders, whom appeared not to be interested in their staffs wellbeing. Coming from a different age group to the other new starts, I was made to feel inapt for my role due to my age; which was completely inaccurate as I hold multiple relevant qualifications to this role. Steer clear from Voiceability if you want to work for an organisation that upholds the morals they portray. Be wary of what you are promised during their onboarding process.