Looks glossy and cool, but is actually dark and depressing - Recensione dipendente - B2B Customer Service presso Wolverine Worldwide

Truly awful HR department, CS rife with cronyism, poor training, no support given. The most junior staff member having to do two peoples jobs (purely because more senior staff "didn't predict the success of the brand") with no support, and then being penalised heavily for a mistake (fired). All orders are placed by the junior staff member, then checked by: up to two sales team agents Senior sales agent CS team leader CS manager The relevant customers If all the above also miss the mistake,admittedly made by the junior staff member, then it is an utter disgrace that it should be the junior staff member to take the entirety of the fall. The safeguards in place are only to protect the higher ups, at the expense of expendable junior members. Waiting until the staff member is on holiday before essentially ganging up on them upon their return, really supportive of your team. This is what will happen to you at Wolverine. The CEO and the very senior management are exceptionally self-congratulatory and genuinely make no attempt to even appear to care about the people below them.