Vantaggi
If you work near company headquarters (Rochester, NY), there are a large number of functional and operational groups offering diverse job opportunities. The company has used quality processes for the past 20-plus years, including leadership through quality, total quality management, and lean six sigma; these programs make running the business logical and structured. They are committed to rolling-out these programs so that everyone in the company understands the culture and programs. There is also a strong commitment given to corporate communication with employees. Each quarter senior management reviews the state of the business, business results for the previous period, and priorities / direction for the future.
Svantaggi
Company has been on a downsizing trend for the past 8 years. There is a lot of energy expended on discussing when the next round of cuts will come and who will be impacted. When cuts do occur, the remaining employees are required to fill-in the gaps. If you work at a remote site your job can be especially susceptible to the downturn, most especially if you are in a non-revenue producing position. In order to keep the bottom-line business results looking favorable the company has been cutting expenses, this is because revenues have been decreasing each year. Competition is especially fierce in the copier / printing business and this has severely cut into the companies profitability.