Reactionary, Ineffective & Toxic Leadership - Recensione dipendente - Account Manager presso noticed

2,0
1 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

At Noticed, there are a good number of people that really want to do the best work possible for their clients. A lot of people will jump in and work together when a goal is outlined.

Svantaggi

Where to start... The CEO cannot get out of his own way. He is involved in every single aspect of the business even though he invested in a senior leadership team to run and support the business. When an issue came up, he would bulldoze his way in and cause chaos. He was infamous for telling his team he has done their job before and knows the right way to do it even though he has less experience in the industry than a lot of the people within his company. In my time with Noticed, I saw an alarming amount of turnover throughout the company and within the senior leadership team. This resulted in employees having to take on the additional workload even though most were already burned out. Clients were always impacted by this because the team members on their accounts was always changing. There was also a severe lack of process throughout the company during my time there. If you asked one person how to do something and asked another person the same question, you would get vastly different answers. Basic functions within a dev department were also not in place. Perfect example would be not having a proper QA department (there actually was no QA role within the company at all) in place to ensure the dev work was done properly. Pretty scary given this company builds and maintains websites for clients.

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Risposta di noticed
4y
Thanks for taking the time to share this feedback. We're sorry to hear about your experience while working at Noticed. As a growing company, we strive to attract the best talent in the market that aligns with our company culture and values. Building a team is equivalent to creating a football team; it's a science that is difficult to master. The team you create can significantly reshape the company culture positively and negatively. Unfortunately, we have made mistakes along the way that have affected the culture, but we're better for it today and have learned from those decisions. As the business founder, I deeply care about my team and clients' success; it's a crucial part of who we are and the type of culture we strive to create. I'm growing as a CEO with the company as it's growing, it's a part of the process that we need to go through to learn. We recently hired a VP of Operations that has transformed the business's day-to-day operations and the departmental reporting structure, which has allowed the CEO to focus ''on'' versus ''in'' the business. Furthermore, this has improved the communication flow between management and leadership, which has led to the business flowing more fluidly across the board. Today, we have assembled a phenomenal leadership team that has dramatically improved the company culture and business operations that have positioned us to execute our business vision. We're continuing to learn and grow from our experiences as an organization, and we value all feedback from current or former employees. The Covid Pandemic affected many businesses, with many adapting to a new way of working. We experienced the challenges of managing a remote company for the first time and the cultural changes that come with it. All the learnings and feedback we've experienced in the last two years have allowed us to hire a seasoned leadership to support our team members' growth and development. This year, we have seen a significant improvement in the culture, employee retention, and overall happiness while operating as a remote business. We're now focusing on rolling out a management training program to help our managers grow to be the best leaders possible. We're always open to feedback; it allows us to evolve and improve when we may not realize we're failing. Thank you again for the transparency; it's always welcome! We wish you all the best for the future.

Esplora altre recensioni su noticed

5,0
14 dic 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've been at Noticed as a Retention Specialist and it's honestly been a fantastic experience. The benefits here are top-notch – they're always getting better, which really shows how much the company cares about us. What stands out is how we're always encouraged to improve and grow. There's a real sense of being part of something bigger. The atmosphere is collaborative, and you genuinely feel your voice matters. And, of course, the leadership team – Stacy, Adam and Micah– they're great people. They really understand what it means to lead with both heart and smarts. If you're looking for a place that values you and pushes you to be better, this is it. Highly recommend!

Svantaggi

Fast growing company, need to hire extra people. Remote work can be challenging sometimes.

3,0
14 nov 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people are all so nice and kind. Everyone wants you to succeed. Work life balance is respected and encouraged for the most part.

Svantaggi

Leadership doesn’t always feel like they’re being 100% honest or transparent with company changes.

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