I applied online on August 24, 2017 and immediately got a video interview to do. There were 16 questions in total. The first of them were yes or no questions, and the rest was actual behavioral questions and asking about your work experience. There was no deadline for to complete it. I did the video the next day August 25th. On the 28th I received an email for face to face interview. September 12th I came in with my resume, diploma, and printed papers that was required. On the 14th, I got an email to do 3 assessments and to call for drug testing.

A recruiter will conduct an initial screening to: Confirm your availability and willingness to work irregular hours, including nights and weekends. Briefly discuss your experience and motivation for applying. I am asked about my availability, ability to work shifts, and basic customer service experience. Common questions include: "Why do you want to work for Air Canada?" "Describe a time you handled a difficult customer." "How do you handle stressful situations?" may also be asked about your ability to manage a fast-paced, high-pressure environment and understand the airline's values.