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      Alaska Airlines

      Azienda coinvolta

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      Ricerche correlate: Recensioni su Alaska Airlines | Offerte di lavoro di Alaska Airlines | Stipendi di Alaska Airlines | Benefit di Alaska Airlines
      Colloqui di Alaska AirlinesColloqui per Customer Service Agent presso Alaska AirlinesColloquio di Alaska Airlines


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      Colloquio per Customer Service Agent

      22 gen 2019
      Candidato anonimo a colloquio
      Boston, MA
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Alaska Airlines (Boston, MA) nel mese di gen 2019

      Colloquio

      I applied about a month and a half ago I heard back from them last week to do a video interview and a quick phone interview/recap of the job position, salary, benefits, etc. Then it’s a face to face interview with a bunch of other people and they let you know on the spot if you got hired or not. I’m still waiting to hear back on my face to face interview date and hopefully these questions help you as they are the exact questions I got asked in my VI word for word.

      Domande di colloquio [8]

      Domanda 1

      We’re excited to get to know you. Can you share a few highlights from your resume?
      Rispondi alla domanda

      Domanda 2

      Please share with us why you want to work at Alaska Airlines as a Customer Service Agent.
      Rispondi alla domanda

      Domanda 3

      Alaska Airlines mission: Creating an airline people love. Our values are: Own Safety. Do the right thing. Be kind-hearted. Deliver performance. Be remarkable. What part of our mission resonates with you most and how will you contribute to our mission?
      Rispondi alla domanda

      Domanda 4

      Alaska Spirit is the heart of Alaska Airlines. Tell us about a time when you exceeded a customer’s service expectations.
      Rispondi alla domanda

      Domanda 5

      Tell us about a time you received negative feedback from an angry customer. What was the situation and how did you respond?
      Rispondi alla domanda

      Domanda 6

      Tell us about a time when you were part of a team that worked exceptionally well together. What did you do to contribute to the teams success?
      Rispondi alla domanda

      Domanda 7

      You’ll have the opportunity to meet and interact with many different people everyday. Does working with the public energize you? Why or why not?
      Rispondi alla domanda

      Domanda 8

      Being able to multitask when operating a computer and engaging with customers will be critical to your success. Tell us about a position you held where a computer was vital to your role.
      Rispondi alla domanda
      21

      Altre recensioni di colloqui per Customer Service Agent presso Alaska Airlines

      Colloquio per Customer Service Agent

      28 feb 2026
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Alaska Airlines

      Colloquio

      Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.

      Domande di colloquio [1]

      Domanda 1

      List one of your best and worst experiences in customer service
      Rispondi alla domanda

      Colloquio per Customer Service Agent

      4 set 2025
      Candidato anonimo a colloquio
      Palm Springs, CA
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Alaska Airlines (Palm Springs, CA)

      Colloquio

      I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .

      Domande di colloquio [1]

      Domanda 1

      How would you deal with a difficult passenger
      Rispondi alla domanda

      Colloquio per Customer Service Agent

      18 apr 2025
      Candidato anonimo a colloquio
      Seattle, WA
      Offerta rifiutata
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Alaska Airlines (Seattle, WA) nel mese di gen 2025

      Colloquio

      Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job

      Domande di colloquio [1]

      Domanda 1

      Why do you want to work for Alaska Airlines?
      1 risposta
      1