La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso American Airlines (Dallas, TX) nel mese di dic 2016
Colloquio
Very friendly and relaxed. The interview group made the applicants feel welcome and comfortable. The room was a bit on the cool side so bring a sweater or jacket to wear during the interview.
Domande di colloquio [1]
Domanda 1
Describe a difficult customer service experience you were involved in and how did you handle it.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso American Airlines nel mese di lug 2016
Colloquio
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Ho sostenuto un colloquio presso American Airlines
Colloquio
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Domande di colloquio [1]
Domanda 1
Name a time you went above and beyond for a customers
Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso American Airlines (Dallas, TX)
Colloquio
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Domande di colloquio [1]
Domanda 1
High level Customer service related questions and safety experiences.