I first applied online on January 21st, 2014. Recieved an email Feb. 11th inviting me to the video interview. Completed the video interview. You can find the exact questions by searching on this forum. There are 6 questions, It is automated and you have 3 minutes to record each question. On Feb. 24th I was sent an email inviting me to update my application online. On Feb. 28th I recieved an email stating there was overwhelming interest in the position and that I would receive a response in the following months. I didn't hear anything again until May 13,2014 stating again that there was overwhelming interest and thanking me for my patience. On May 21st I received an email congratulating me on being picked for the Face to Face interview. I spoke to a recruiter who set up an interview time for me and sent me an email with my flight itinerary provided by American Airlines a couple days later. My interview was set up for June 5, 2014. As people have explained when you arrive to the conference center you check in you are greeted and escorted into a waiting room (in my room there were about 30 individuals total and we just waited). Once everyone was checked in we were escorted into a room with 5 tables with 5 chairs at each table. People were free to choose their seats. There are 5 recruiters standing in the back of the room they introduce themselves and start taking notes on everything you do. We began with an icebreaker where each table was instructed to do the "Who's Who" game. You draw a big circle on a large piece of paper, you along with your team members are instructed to together find out three things you have in common with each other and write them in the circle, then on the outside of the circle each person writes something unique about themselves that nobody would ever guess by looking at them. After each group goes up and presents the things they have in common the rest of the room tries to guess what unique quality applies to what person. It was fun. Make sure to SMILE A LOT. Work with your team, be yourself and over everything be friendly and attentive. Word of advice, ladies wear your hair in a ponytail or bun. Pencil skirt, blouse, nude hose and appropriate high heels. Trust me! After the group excercise each of the recruiters selected 5 individuals and took them to separate rooms. You will sit in a row of five chairs with 2 recruiters in front of you. If you sit in the first seat closest to the door you will be chosen to answer questions first so be prepared. They ask different questions during the group interview and each person has a chance to answer. Some examples 1. What was your greatest accomplishment in your job? 2. What does customer service mean to you? 3. How do you provide exceptional service? 4. Why do you want to be a flight attendant? Then each person is given a blue notecard with a question on the back. You cannot look at the question. They ask you to stand up one by one flip over your card and answer your question in less than 30 seconds. I don't remember my question now; I was so nervous. But they ask things like, if you could have dinner with any person in the world who would it be and why? Word of advice just think of influential people you look up to. And think about times during work that you have gone above and beyond for a customer. Once the group interview is complete you are taken back to the initial room with your group to watch a slides how explaining the benefits of being a flight attendant with American Airlines. After the recruiters come in and start calling people for one on one interviews. I was the 5th person called. Was taken to a room with ten others to fill out a fingerprint authorization form. I was fingerprinted, did a reach test and was talked to one on one by one of the recruiters who asked me a few questions. 1. Do you have any tattoos or piercings that are visible? 2. Are you ok with wearing a uniform? 3. What other language a do you speak? (I applied as a bilingual attendant) 4. Why do you want to be a flight attendant? 5. What was your proudest moment in your current position? 6. Are you willing to relocate? I do not know what happened with the other 20 people that were part of the entire group is only saw 10 of us be fingerprinted and interviewed. We were each told we would receive an email within 2 weeks stating if we got the job. I just interviewed and am waiting on an email. Hopefully I will get an offer :) Sorry for the long explanation. Hope this helps