Applied online, took assessment test that took maybe 20 minutes. I received an email about 10 days later with web interview invitation. There was about 15 other people, they gave us a warm up question, asked us 2 questions, one of my questions was "how have you anticipated a customers needs"I received a invitation for a face to face interview 8 days later. I have my face to face coming up next week. For your web interview, Make sure you have a well lit room, good back round, whatever device you're doing your interview on works and wifi is working.