I received an email from a recruiter at American Airlines requesting an interview. I interviewed with two individuals and was asked standard situation and behavior questions. About a week after the interview I emailed the recruiter stating I was still interested in the position and was wondering if I was still a prospective candidate. She did respond letting me know I was. A few days went by and I received a phone call from someone at American Airlines who stated, "This is _____ at American Airlines regarding the Specialist, Baggage Resolution position. We're happy to offer you the job, do you want it?" I asked about the benefits, ins etc and was told once I'm employed HR would provide me that information. I also had to ask about how much the job was paying because she didn't inform me of that. A little advice to American Airlines, be a little more professional and courteous when offering a job to candidates. A job and its benefits are very important to an individual and their family and shouldn't be dismissed.