Ho presentato la mia candidatura online. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso American Airlines
Colloquio
Interviewers asked questions regarding experience managing corporate accounts. They walked through numerous scenarios of how to deal with difficult conversations or customer service issues related to travel. They also tested knowledge of the industry my accounts would be in.
Domande di colloquio [1]
Domanda 1
How would you deal with a customer who has been experiencing numerous delayed/cancelled flights?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso American Airlines (New York, NY) nel mese di feb 2019
Colloquio
Easy , phone interview followed by onsite interview and meeting the team. individual round of interview on site.
The Phone interview lasted 30 min and onsite interview lasted for 2 hours
Ho presentato la mia candidatura online. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso American Airlines (Londra, Inghilterra) nel mese di giu 2017
Colloquio
5 step process for a leadership role. 3 months turnaround time which resulted in securing the position. The interview was help in their main office in London which is remote but well organized through their HR personnel.
Domande di colloquio [1]
Domanda 1
Overall experience and why did you apply for this role?