Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso American Express (Salt Lake City, UT) nel mese di mag 2013
Colloquio
Initially, it was a phone interview since it is a job that is mostly based on the phone, they like to see how you act/ react on the phone. Then I had a second interview in person where they explained more about the culture and job expectations. They were friendly and professional on both accounts.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso American Express (Toronto, ON)
Colloquio
There was a long interview process, jumping between four to five different people. and then a long background check process. Overall, the process ran pretty smoothly but was very long
Domande di colloquio [1]
Domanda 1
Tell me a time you delt with an irrrate customer and how did you handle this.
Interviewers focus on whether my personality matches with the company values, and whether my ability can master the job. The interview is relatively casual though, instead of asking questions in one way, they constantly provide feedbacks, including credits and guidiance.
Domande di colloquio [1]
Domanda 1
I am located in Hong Kong. If you work in a Cha Chaan Teng, do you think politeness is important?
Friendly and casual; hiring leader was friendly and interview questions were pretty casual. There was a small case study to gauge your problem solving skills and impromptu mock call session.