This was my second time applying for a position at Amex because I really wanted to work for the company however my suggestions is that you shouldn't have someone apply and take an assessment that takes 1,000 years and then call someone for a "phone interview" just to reject them and waste time. I applied online on the 14th I got an email to schedule a phone interview on the 27th. Your application is unnecessarily lengthy idk if that's to discourage people and also the so called phone interview was just someone read me a disclaimer told me about the position and asked two questions she didn't even sound like she had my resume then when I asked her about the job she basically told me the training is 3 months wow but I guess that's Miami nothing is professional or organized worst job market ever!

they do a phone interview, next it would be the interview with various people on a call and enter to each section on phone with 3 to 4 people. You need to ask questions then they want to ask about your experiences at previous jobs and then role plays. One of the person was unprofessional and I couldn't concentrate on the interview.