I applied multiple times and was never given the opportunity until now to even be granted and interview. I am usually not nervous as I have worked in all aspects of customer service. I found the hirevue interview process unique but I was also very nervous. I find that live interviews with another person is better. I received that dear John email and was left feeling very discouraged. It sucks being turned down, my mother worked for the company and I wanted to as well, I am determined and will just apply for other positions.