Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Apple (Watford, East of England, England) nel mese di feb 2019
Colloquio
It was quite fast and with a lot of feedbacks.
I have been contacted by one of their talent scouts. The process was smooth and quite easy.
I didn't get an offer because the location was pretty far from where I leave.
Domande di colloquio [1]
Domanda 1
Skill, motivations, preferred location, experience, examples of customer service
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Apple (San Diego, CA) nel mese di mar 2026
Colloquio
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Domande di colloquio [1]
Domanda 1
How is your performance measured in your current or previous role?