Online form and a phone interview. Then a day where a group workshop that was done, where you would have to sell an item to your group, do a little bit of customer service with a member of staff and also do a group activity and then one to one interview. This did take about 4-5 hours overall.

I had a group interview with maybe 10 people, we were initially all in a group together are were given some information then we all went into separate rooms for 1-2-1 interviews where they asked the typical questions