1.) Submit an online application 2.) 2 days later: Plum online assessment 3.) 5 days later: Video assessment completed within 3 business days. 7Qs in total. Answer 4 in English and 3 in the language applied. You can redo most English answers 3 times but only 1 chance for the language applied. 4.) 2 days later: Invited for a phone interview, you can pick the day and time. Some scenario-based questions, why customer support, your future career goals, and behavioral questions about past experiences with customers, and prepping you for the next interviews, prepare questions to ask HR I failed: 5. 12 days later: Rejection email If you pass: If I remember correctly: 5. Interview with team leader: scenario-based questions and oral language assessment around 30 minutes 6. Interview with manager for team fit Bloomberg is the only company so far that left me with a good impression during the interview and after the rejection. It shows how professional they are and how they care about the candidates. I really appreciate the rejection email where most companies don't take the time to do it. I want to post all the interview questions but it'd be unfair to other candidates who already went through the process, so I'll just list a few. - Recent financial/tech news - Multitasking - Why Bloomberg, why BCS - Your understanding of the role