First, Phone Interview. Second, Language proficiency Phone Interview. Third, Interview with Japan and Hong Kong team leaders in my case. Last, Interview with APAC Manager. I got a rejection after the third interview. But the experience was good. People were friendly and enthusiastic. Overall experience was good, but unfortunately I was not the right fit for the job. It's the best place for someone who loves customer service.

1. Applied online 2. Plum assessment 3. Language assessment 4. HR phone interview 5. Prep session 6. Phone call 7. Super day - different interviewers plus written language assessment. 8. Interview with senior management I’m still in the process.