The interview process was long, and daunting. It started with a phone screening with the recruiter, who asked probing questions about my strengths but more so my weaknesses. The really push, so expect that. Once my recruiter sent my info over HR, the receptionist team called me for a second phone screening, more questions, mainly to see if you would be a good fit for the company. They really look for people to use their key words... "achieving excellence through transparency". Once i was cleared through the second round of phone screens, they brought me in for a training session and assessment. I have tons of experience as a receptionist/admin, so I didn't think too much of it.... I was trained on their phone system, which is super complicated, and then told some things in passing. There were lots of things that weren't stressed at all, and at that time I just assumed the woman training me was just showing me things in general just to ease me into the training. (i was wrong) The actual assessment was okay. The woman who trained me and Someone from hr sat in another room and called me on my phone to role play... It was fine until they would question me while i was doing things the right way, and make me question myself. It seems a little underhanded to me, especially for someone who only had 30 minutes to train with you. After the assessment is over, they call you in to discuss how you think it went. Its almost like an interrogation. They sit there quietly while you explain what you were thinking, and then wait till you're done to start ripping you apart... Almost as if they take the whole "transparency" thing the wrong way and use it as an excuse to be rude. All in all, I was not offered a position. But I'm okay with that. In theory, the whole transparency thing sounds like it would be a great idea, but its not.